A staff of more than 600 employees makes every effort to see that hotel guests' expectations are surpassed, working tirelessly to maintain The Roosevelt Hotel's reputation for outstanding service. If you're interested in joining this exceptional staff, please review our openings below or view all Interstate Hotel & Resort opportunities here.
FOOD AND BEVERAGE
F&B Supervisor (Seasonal)
This position requires previous experience in a lounge or full service restaurant. The individual will supervise the employees in the daily operations of the lounge to achieve customer satisfaction, quality service, compliance with corporate/franchise policies, procedures and federal/state/local regulations while meeting/exceeding financial goals. The person in the position will be responsible for short term planning operations of the lounge. Recommends entertainment ideas and procedural changes. Aids in the administration of the lounge. Applicant should have at least one year of F&B experience. Union environment is helpful.
Previous experience as a Sous-Chef is preferred with a culinary background at either a large-scale hotel or upscale restaurant. The individual must be able to work weekends, holidays and flexible shifts. Union experience is a plus. Candidate must coordinate, plan and supervise the production, plating and presentation of the food in the ala carte outlets in a cost effective manner to meet/exceed guest expectations and attract future business. Individual will supervise the daily production of food for all outlets; control food and labor costs, preparation, maintain plating and presentation standards, ensure that the appropriate quantity of food is prepared and safety standards and regulations are followed to provide top quality food. A culinary educational degree is a plus.
Front Office Overnight Manager
This individual supervises the daily operations of the Front Desk Staff to maximize revenues and profits. The candidate must have a minimum of 2 years experience in Hotel Front Office, and be able to respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. The candidate must have strong leadership, communication, and organizational skills. A high-energy individual, the Front Desk Overnight Manager must be able to motivate and hold associates accountable. This individual will supervise and lead all overnight operations staff (to include FO, F&B, Stewarding, Engineers and Housekeeping), the individual will be responsible for closing out the PMS and POS systems, and ensuring that room status is balanced properly.
Assistant Director of Front Office
This position reports to the Director of Front office and will assist in leading a team of PBX, Front Desk agents, and Bellmen. Candidate must possess college education – minimum of 2-year Associate degree, with a minimum of 5 years of management experience in a 500-room hotel. Experience in Front Office management a must. Must have knowledge of Opera and Microsoft applications. The candidate will be guest service oriented, an enthusiastic, team-oriented individual who is able to work a flexible schedule. NY City Hotel and union experience a must.
Assistant Director of Services
T his position requires 3-6 years of housekeeping management experience, preferably in a 500+ room hotel. The individual will assist in recruiting, hiring, training, motivating and coaching a team of 200+ associates. Will also assist in ensuring compliance with accident prevention programs, LSOP’s and SOP’s and health and sanitation regulations to achieve a high level of cleanliness and guest satisfaction. The candidate must have union experience and be knowledgeable of operating systems and procedures. A strong financial acumen including scheduling, forecasting, labor/expense control, and ensuring compliance with accident / loss prevention programs is preferred. Individual will be well organized, detail oriented, and personable and will have a minimum 2-year college degree.
HR Generalist / Training Manager
This position requires a seasoned Human Resources generalist with extensive training and development experience, including manual design. The ideal candidate will have the ability to assess training needs, plan, develop and direct corporate and property specific training programs in order to cultivate skills, enhance efficiency and work quality. Excellent group facilitation skills are required.
The ideal candidate will have New York City union experience, preferably in the hotel/hospitality industry. Working knowledge of the current IWA is beneficial.
The individual will also have strong recruiting and employee relations skills and should be hospitality / service oriented with an aptitude for strong verbal and written communication. This individual will oversee the internship programs. Operations experience in the Hotel and/ or Restaurant industry is highly preferred.
Be knowledgeable of HR systems, computers and proficient with MS Excel and Word and other Microsoft applications. Must be detail oriented and organized. Associate degree in related field required, Bachelors degree preferred.
SALES & MARKETING
Catering Administrative Assistant
This position reports to the Director of Catering. The candidate must be hospitality/service oriented. Hotel catering or banquet experience in Sales is preferred. Minimum one year of work experience in the hotel industry is preferred. The candidate will coordinate daily operations of the catering office which will include but is not limited to: answering inquiries and phone calls, assisting four managers on a daily basis, as well as filing, faxing and handling email. The candidate must possess excellent communication skills, and must also be knowledgeable of computers and proficient with MSWord, Excel, PowerPoint and Outlook
Equal Opportunity Employer
RESUMES MAY BE FAXED TO: 212-885-6172 or EMAILED TO: Jobs@rooseveltnyc.com